Automated text-back for UK trades

Never miss a call again.
Even when you're on a job.

AptFlow texts your missed callers within 30 seconds, books appointments, and qualifies leads — automatically. No voicemails. No chasing. No missed jobs.

30s average reply time after a missed call
~40% of inbound calls missed by tradespeople
5 min before callers ring your competitor
Missed call from 07700 900123. Here's your reply:
Hi Sarah, we saw you called about a new boiler. We'll text you a slot shortly.
Great, we need someone before the weekend if possible
How about Thursday 10:30am? I'll book it now.
Yes that's perfect!
Booked. Thursday 10:30am. We'll send a reminder the day before.
2 min ago · AI handled
AI reply within 30 seconds — no staff needed
30s average reply to missed callers
24/7 automated, even weekends
No setup fees to start — just book a call
UK-based support, built for UK trades

What AptFlow handles

Every touchpoint that normally slips through while you're on a job or off the clock.

Missed-call text-back

AI texts every missed caller within 30 seconds. Collects the info, qualifies the job, offers a slot. All before they move on.

Example: Plumber on a roof. Call missed. Customer gets a text. They reply. Appointment confirmed. No voicemails. No callbacks.

AI appointment booking

Prospective clients can book directly from the SMS thread or a link. Your calendar stays clean. Double-bookings are impossible.

Example: Electrician's customer texts "any time Friday?" AI checks calendar, offers 9am, books it, sends confirmation. Done.

Lead qualification

AI asks the right questions before you get involved. Budget, timeline, service type. You get a summary, not a raw transcript.

Example: Dentist's front desk gets a lead score and service summary instead of a voicemail saying "some kind of appointment?"

Automated review requests

After a job, AI sends a review link to satisfied customers at the right moment. No chasing. No awkward asks.

Example: Gym texts members after a session: "How was today's PT? — if you have 60 seconds, we'd love a Google review."

Follow-up sequences

Quote follow-up, booking reminder, no-show recovery. AI follows up with the right message at the right time — without you thinking about it.

Example: Estate agent sent a valuation report, customer went quiet. AI follows up in 3 days with "any questions? Happy to jump on a call."

AI chatbot for your site

Site visitors get instant answers — and your number in their phone. Works across your website and can route to your Zapier workflow.

Example: Roofer's website gets an after-hours enquiry. Chatbot answers, collects the postcode and job type, texts them a slot. Morning owner wakes up to a booked job.

How it works

One call with us. Then we build, test, and run it. You focus on the work.

01

Pick your niche

We help you identify the vertical with the best fit — highest missed-call rate, clearest ROI, easiest to reach. Dental practices, electricians, roofers, gyms — we help you choose one and commit.

02

We build it for you

One onboarding call to understand your business hours, services, pricing, and preferred tone. Then we build the automation — missed-call scripts, booking logic, follow-up sequences — and connect it to your phone system or site.

03

It runs. You get the leads.

From day one, every missed call is a text. Every text that replies is qualified. Every qualified lead is booked or flagged for you. You see the pipeline in a simple dashboard and get a weekly summary of what came in.

Built for the businesses that can't afford to miss a call

Dentists

Missed appointment enquiries go to a competitor with a better website. Text-back recovers the lead and books before they click away.

Electricians

On a job when the phone rings. Missed call. Customer moves on. Missed-call text gets them back and qualifies the job — without you doing anything.

Roofers

Emergency call-outs and quoting jobs — both are time-sensitive. AI handles the enquiry, qualifies urgency, and hands off with a full picture.

Estate Agents

Viewing enquiries and property questions need fast responses. AI qualifies the lead, checks availability, and books — faster than any receptionist.

Gyms

Free trial signups, membership enquiries, class bookings — AI handles all of it, follows up, and converts more leads from your website and social.

Accountants

Tax filing deadlines and enquiry spikes — AI handles the intake, qualifies the urgency, and routes the right leads to the right person.

Honest pricing. No lock-ins.

We quote you a fixed price before any work starts. Then you pay a monthly fee to keep it running. No hidden extras, no per-SMS fees.

Setup
£500–£2,000

One-time build — tailored to your business, your scripts, your phone flow. Includes one onboarding call and 30 days of support.

  • Custom missed-call scripts
  • Booking logic and calendar sync
  • AI chatbot for your website
  • Follow-up sequence setup
  • Phone system integration
  • 30-day support window

Pricing varies by business complexity. Book a free call and we'll give you a fixed quote before any work starts — no surprises.

Every missed call costs you a job.

Stop losing business to voicemail. AptFlow texts your callers back within 30 seconds, books appointments, and qualifies leads — automatically. Your phone works when you're on a job.

Book a free demo

No commitment. 20 minutes. We show you how it works for your specific trade.